Is the slippage setting on FourMeme being stuck not a technical issue?
Background
Due to the recent issues with Four's points, I made a trade this morning on a Meme in the internal market of Four. It had been two hours since the last trade, and there were almost no holders, so I thought it was a good opportunity to trade for points.
What happened?
When I made the purchase, I specifically checked to prevent being stuck, so I set a slippage of 3% and bought 0.1 BNB. To my surprise, after the purchase, I saw that I could only sell 0.05 BNB. I thought I had made a mistake, but after looking at the K-line, I realized I was stuck at double the price. This raised my question: why was I stuck even though I set a slippage?
Where is my confusion?
To ensure that my understanding of slippage wasn't incorrect, I specifically looked up the definition of slippage before writing this post. I also checked how the trading interface of FourMeme describes it. I concluded the following:
Slippage: The deviation between the specified trading price and the actual transaction price in a trade. So does the maximum slippage on the Four Meme settings interface mean this is the maximum price difference I can accept when trading?
What did I do next?
So I posted a complaint and shared it in the FourMeme TG group. Indeed, someone contacted me quickly, but so far, it has only been contact because, first, no actual problems have been resolved, and second, FourMeme does not admit to having any issues.
Thus, a chat record between me and the FourMeme staff was born.
First, here is the first image. After the staff collected the contract address and hash around one o'clock in the afternoon, without any feedback, I sent a "?" at eight o'clock in the evening, and the response was: "What?" It was clear that feedback in the FourMeme team was merely read and not replied to? After I asked, the other party asked me what my request was. My request was simple: since it is a technical issue, shouldn't they admit their problem? I lost money trading normally according to their settings; should they acknowledge and apologize for that? Not to mention the issue of compensation, I have no need to go through all this trouble to extort you, right?
Then here is the second image. The staff felt that this issue was not serious and did not warrant an apology. I was curious: is apologizing worth something, or is losing money serious? They seemed to imply that I was overreacting. Yes, I was a bit overreacting because this is not the first time, and I am not the only one.
I have a few questions I want to summarize and ask Four Meme:
1/ Do you acknowledge that slippage means the price difference between the order price and the actual transaction price? Does the maximum slippage mean the maximum price difference I can accept when placing an order? Or is the slippage in Four Meme's settings a term of your own invention with a different meaning?
2/ Do you acknowledge that after I reported this issue, you did nothing and merely read without responding, which led to the staff looking confused when I inquired at eight o'clock? Do you think all the feedback from past users is just received and not worth your attention?
3/ Do you think that user losses caused by your issues are not important? Is that why you have such a careless attitude, leading to the phrase "go try harder"?
4/ Do you think a simple apology from the official Twitter account carries weight? Is it more important than the abnormal losses caused to many users due to your issues?
That's all I have to say. Four Meme, you should take care of yourselves. Those who have seen my past tweets know that I was one of the earliest users of Four Meme. Just yesterday, I was discussing the latest presale, and today I am disgusted by this situation.
@four_meme_ @fourdotmemezh
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