FAQ
Account management and security
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Aug 11, 202550
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Apr 4, 2025136
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Aug 28, 20251,505
- How do I register an account on OKX?Published on May 23, 2024Updated on Jul 31, 202522,398
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Aug 20, 202514,279
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Jul 22, 20259,799
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Jul 22, 20253,660
- How do I change my authenticator app?Published on Sep 11, 2023Updated on May 20, 20253,687
- What is sub-account?Published on Aug 22, 2023Updated on Aug 20, 20251,643
- How do I change my email?Published on Sep 6, 2023Updated on Jun 17, 20253,585
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Jun 17, 20252,851
- How do I change my phone number?Published on Sep 7, 2023Updated on Sep 2, 202512,755
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Aug 8, 202512,740
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on May 8, 20259,970
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Aug 6, 20253,875