Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 23, 20259,490
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202558,652
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,768
How do I create passkeys? (app)
Updated on Sep 8, 202510,094
How do I use a physical security key to protect my account?
Updated on Sep 8, 202511,186
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,238
How do I link an authenticator app?
Updated on Sep 8, 202514,513
Why hasn't my deposit been credited?
Updated on Sep 2, 202512,952
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,768
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 26, 20255,350
FAQ
View more