- Why haven’t I received a reply from the blockchain project team?Published on Oct 17, 2025Updated on Oct 17, 2025
- Why can’t I see or use my crypto balance?Published on Oct 14, 2025Updated on Oct 23, 2025
- What should I do if my withdrawal was sent to the wrong user ID (UID)?Published on Oct 13, 2025Updated on Oct 23, 2025
- Address type upgrade FAQPublished on Aug 26, 2025Updated on Sep 8, 2025846
- Where do I find limits, fees and processing time details for cash deposit?Published on May 23, 2025Updated on Oct 15, 202517
- Where do I find limits, fees and processing time details for cash withdrawal?Published on May 23, 2025Updated on Oct 15, 202516
- How do I withdraw USD with an international wire transfer?Published on Dec 31, 2024Updated on Oct 15, 20258
- How do I deposit USD with an international wire transfer?Published on Dec 31, 2024Updated on Oct 15, 20258
- How do I deposit EUR with SEPA bank transfer?Published on Nov 16, 2023Updated on Oct 15, 2025134
- How do I make a deposit? (web)Published on Aug 13, 2023Updated on Oct 20, 20256,297
- How do I find my deposit address and tag/memo/comment?Published on Aug 22, 2023Updated on Oct 20, 202560,266
- How do I select the correct network for my crypto withdrawals and deposits?Published on Aug 22, 2023Updated on Oct 20, 202520,596
- Travel Rule FAQ (EEA region)Published on Dec 17, 2024Updated on Oct 15, 2025624
- Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)Published on Oct 21, 2024Updated on Oct 8, 202574
- How do I make a withdrawal? (web)Published on Aug 22, 2023Updated on Oct 15, 20251,437